Stay connected

Facilitating visits from family and friends is more important than ever for our residents. During the past 2 years COVID-19 has meant we couldn’t always welcome visitors and when we did, special measures had to be taken. We are extremely pleased that  many of the restrictions have been lifted so we can welcome loved ones into our home.

We welcome visitors seven days a week, with a choice of four different time slots in the morning and afternoon. For close contact visits we offer either the blue room, the dining room, the patio if the weather allows or the residents bedroom if they are unable to access any of the other options. Lateral flow tests must be taken and PPE must be worn by all visitors.  Sadly at this time only pre-school children are able to visit inside the home.  They do not need to wear PPE or conduct a lateral flow. We also offer visits in our visitor pod, which require no lateral flow tests or PPE.

Each resident can have up to 3 nominated visitors to enter the home (excluding babies, preschool aged children and essential care givers) for regular visits. We do however request that to reduce the risk of infection, no more than two visitors are permitted to visit at any one time course of a day.  Other visitors are able to use the pod (subject to an individual risk assessment for your loved ones being in place) We know its hard, but at this time school aged children are not permitted into the home, however can visit using the visitor pod.

Alternatively, Facetime or Zoom calls can be booked and are available every Wednesday and Saturday.

Read our updated Visitors Code of Conduct for full information, including what to expect on the day of your visit.