Stay connected

Facilitating visits from family and friends is more important than ever for our residents. During the past 18 months COVID-19 has meant we couldn’t always welcome visitors and when we did, special measures had to be taken. We are extremely pleased that lots of restrictions have been lifted so we can once again welcome loved ones into our home.

We welcome visitors seven days a week, with a choice of four different time slots in the morning and afternoon. For close contact visits we offer either the blue room, the patio if the weather allows or the residents bedroom if they are unable to access anyof the other options. Lateral flow tests must be taken and PPE must be worn by all visitors, with the exception of children under the age of 11. We also offer visits in our new visitor pods, which require no lateral flow tests or PPE.

Each resident can have up as many visitors as they wish (excluding babies and preschool aged children) for regular visits. We do however request that to reduce the risk of infection, no more than two visitors are permitted to visit at any one time course of a day. We know its hard, but we do advise minimum physical contact.

Alternatively, Facetime or Zoom calls can be booked and are available every Wednesday and Saturday.

Read our updated Visitors Code of Conduct for full information, including what to expect on the day of your visit.